{"id":494,"date":"2022-07-07T09:58:18","date_gmt":"2022-07-06T23:58:18","guid":{"rendered":"https:\/\/planningplus.com.au\/blog\/?p=494"},"modified":"2022-07-08T14:51:54","modified_gmt":"2022-07-08T04:51:54","slug":"part-15","status":"publish","type":"post","link":"https:\/\/planningplus.com.au\/blog\/2022\/07\/07\/part-15\/","title":{"rendered":"Profit Series Part 15 with Greg Lobsiger"},"content":{"rendered":"\n

Earlier in the week, in Profit Series part 14, I posted an estimate with photos for a quarter panel replacement on 2017 Traverse. <\/p>\n\n\n\n

Last week\u2019s TEST estimate had approx. 40 estimate lines, 43 hours of labor and approx. $2473 in gross profit. This was an actual job we did in our shop a while back for Safeco Insurance. <\/p>\n\n\n\n

After a thorough Blueprint, we sent in our initial estimate with the GM procedures for quarter panel replacement\/seatbelt inspection\/battery disconnect\/SIR disabling and quality supporting photos. We then called the virtual appraiser and had just one initial 5 minute phone conversation with him. We ordered parts that day, even without their initial estimate returned. Some may think this to be risky. We just keep moving forward unless there is a chance of a total loss. Why? Well, we have a signed authorization to repair from the vehicle owner and idle inventory is the king mother of all wastes.<\/strong> We then sent in one more supplement near the end of repairs, with invoices for paint & materials, quarter panel materials, tire, scans, alignment etc.<\/p>\n\n\n\n

Between our initial estimate and Sup 1, we sent in a total of 75 photos. Safeco came back after supplement one with 131 estimate lines, 93.7 labor hours and a total of $9,524.28 W\/O sales tax (look at my photos). We DIDN\u201dT have to send in 6 supplements, spend 3 hours with back and forth email wars, no customer involvement and no extra customer pays outside of their deductible. Remember, \u201cCost is not numerical!\u201d<\/p>\n\n\n\n

After a short phone conversation, sending in proper photos and documentation we nearly doubled last week\u2019s estimate GP to approx. $4657. My shop made good GP, my technicians made good $ and we went on to the next one.<\/p>\n\n\n\n

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My goal in taking time to do this Profit Series is to make people think. I am sure there are naysayers, right now who are saying, \u201cThat car should have been totaled!\u201d or \u201cAt my shop, we could have gotten 140 estimate hours between the insurance company and the owner paying the short pays.\u201d My response is, it was my customer\u2019s vehicle in my shop and not yours. My shop was content with the amount of work vs the amount paid.<\/p>\n\n\n\n