I have gathered over 30 years of experience within the Collision Repair Industry beginning way back as an apprentice to tradesman Body Repair Technician to Collision Shop Owner to Industry Consultant to General Manager of my own Software Company. This has been my life journey so far. Finding something you love & loving what you do. That is the definition of a dream Job. I love what I do everyday, even on hardest of days when tough decisions & actions are required to the most empowering of days when you see the difference your product has made for a client & what our team stands for is shining through. Please take a couple of minutes to have a good look around our website & learn about us, our products & our clients. Welcome to Planning Plus Software.
Meet the team behind Planning Plus Software
With over 15 years experience in both Software Engineering and Network Engineering, my abilities to understand both the hardware and software side of computers has proven to be a valuable asset. At the age of 13 I started experimenting with website design and graphic design. This become an obsession I undertook day after day and soon after I realised this is what I wanted to pursue as a career. By the age of 16 I had developed a software application for a large sheet metal company and this developed into an expanding and diverse client base. When Gavin first approached me to develop software for his company, I could see the potential in Planning Plus and knew it would be a success. I then joint the company as technical director to continue developing the product full time to be the best available planning system on the market.
Customer Relations Manager
I have been with Planning Plus Software since 2010 after spending nearly 15 years in the Travel Industry. I have been lucky enough during this time to see the product develop immensely and I am excited for the future. My primary role has been managing the Administration and Accounting. The evolution of our internal automated systems and documented processes has allowed me take further interest in other areas of the Company. My new roles now include new client data preparation, set up, online training and support for our various products.
Developer & Technical Support
I joined Planning Plus mid 2017 as the role of technical support and developer. Equipped with a double degree in Visual Design and Marketing, I use these skills to compliment my developer ability, particularly surrounding areas such as front end and interaction design. From a young age, I have always had a love for technology and natural proficiency in understanding it. This quickly excelled through secondary education. Before Planning Plus, I worked as a software engineer for various companies developing tailored business operations software for windows spanning aviation security, retail, and mining industries. These roles have developed my foundation in the software and web engineering career path. I was excited to join the Planning Plus Software team help advance Planning Plus to new heights.
Customer Service Officer & Social Media Creator
I joined Planning Plus in January 2019 in the role of Customer Service Officer and Social Media Creator. I came to the team with no industry experience, however, I saw this as an opportunity to bring a different perspective to the business. I am a people person and have worked in Customer Service for more than 20 years, assisting businesses to find a positive outcome for their clients. Social Media Creator has been another of those evolving skill sets we develop as our career paths change, I have completed more than ten social media courses and seminars spanning 8 years, the fast paced change in the social media world is my passion, creating, designing and delivering content for all types of industries, including now collision repair. I am an ideas woman and a from my youth I had a desire to bring change to individuals and businesses that aspired for a better work life balance, through organisation and effective time management. I am thrilled to be working with such an innovative software product and a passion driven team that delivers exactly those strategies.